Overview

Founded in 2008, ARW Home is a nationwide home warranty provider offering customizable plans—Kitchen Plus, Platinum, and Platinum Premier—for appliances and systems like HVAC, plumbing, and electrical. It stands out with tech-driven services, an A+ BBB rating, and an Asurion-backed electronics add-on. Available in all 50 states and D.C., ARW features a user-friendly portal, flat $125 service fee, and optional add-ons for pools and water lines. Its blend of affordability, flexibility, and reliable support appeals to homeowners seeking comprehensive coverage.

Core Features

• Nationwide Coverage: Available in all 50 U.S. states and Washington, D.C.
• Customizable Plans: Three-tiered coverage with add-ons.
• Flat Service Fee: Consistent $125 per service request.
• Electronics Protection: Unlimited device coverage via Asurion.

Additional Benefits

• 30-Day Money-Back Guarantee: Full refund if no claims filed.
• Workmanship Guarantee: Free re-service within 30 days of original repair.
• Partnership with Lowe’s: Endorsement from a major U.S. retailer.

Accessibility

• Online portal for plan management and claims.
• Claims accepted 24/7 via phone.
• Available in all U.S. states.

Usability

• Simple navigation on the website.
• Plans are clearly outlined with downloadable sample contracts.
• Customer support lines open 6 days/week.

Limitations

ARW Home plans come with standard industry limitations:

• Coverage limits typically range from $1,000–$5,000 per item per year.
• 30-day waiting period before claims can be made.
• Routine maintenance, cosmetic defects, and pre-existing conditions are excluded.
• Limited online claim functionality—some actions still require phone calls.
• No coverage for homes outside the U.S.

Plans and Cost

ARW Home offers a simple pricing structure across three core plans and optional add-ons. Costs vary slightly depending on your location and the extras you select, but general ranges are as follows:

• Kitchen Plus Plan – Approximately $39.99/month. This basic option covers key kitchen appliances, along with plumbing and electrical systems. It’s ideal for budget-conscious homeowners who only need essential protection.
• Platinum Plan—This plan is Priced around $59.99/month and expands coverage to include heating systems, water heaters, and more extensive interior electrical protections. It balances appliance and system coverage well.
• Platinum Premier Plan – The most comprehensive plan at roughly $74.99/month. It includes everything from the lower-tier plans plus washer and dryer, garage door openers, ceiling fans, and more. Suitable for those seeking all-in-one coverage.
• Optional Add-Ons – Ranging from $10–$25/month per item. These include electronics protection (unlimited devices via Asurion), pool and spa equipment, sewer/water lines, and second refrigerators or freezers. These add-ons make ARW’s coverage customizable for different household needs.
• Service Call Fee – A flat $125 fee is charged for each service request, regardless of plan. While higher than some competitors, this fixed rate offers predictability.

Annual coverage caps apply per item and are clearly detailed in ARW’s contract documents. Customers can call ARW Home to obtain personalized quotes based on home size, age, and regional considerations. Overall, ARW Home’s pricing is competitive, especially when factoring in the variety and value of available add-ons.

Customer Support

ARW Home’s support team can be reached at 1-877-637-7890 Monday through Friday from 8 a.m. to 5 p.m. EST and Saturday from 9 a.m. to 4 p.m. EST. Claims can be initiated 24/7 via phone or through the online portal. Emergency services are available, although dispatch times vary by region. The company offers email notifications and repair follow-ups, with a 30-day guarantee on workmanship. Support is consistently rated as professional and timely.

Conclusion

ARW Home offers customizable, cost-effective home warranty plans suitable for homeowners seeking transparent pricing and broad coverage. Their standout electronics protection, national availability, and partnership with trusted providers like Lowe’s make them a solid option.

AI was used in the creation of this content, along with human validation and proofreading.