Overview
Owning a home has never been more expensive, but you can give yourself peace of mind with AFC Home Warranty. This home warranty provider ensures coverage if important systems and appliances break down. Rather than foot the bill each time something needs repair, call AFC. Their in-house service team is available 24/7 to help.
With AFC home warranty, you get flexible pricing to fit the needs of your home. Choose from four packages available, starting with its most basic coverage of nine appliances. You can upgrade to plans as needed plus purchase additional coverage for your pool, spa, sump pump, septic system, and more.
Although not available in all 50 states, AFC offers flexible pricing and attentive customer support. Not to mention, a plan with AFC comes with additional benefits like savings on identity theft protection and concierge services to find utility providers and smart home security.
Packages
Customers have the flexibility to choose among four coverage options so they can pay for what they need. Plus, AFC has optional add-ons so you can add coverage for your pool, spa, sump pump, septic system, and more. And, unlike other home warranty plans, AFC offers additional benefits like savings on identity theft protection and concierge services to find utility providers and smart home security.
Diamond Plan
Includes 18 systems and appliances + electronics (including smartphones) and exterior water and sewer lines
Platinum Plan
Includes 18 systems and appliances + built-in microwave, plumbing stoppages, and refrigerator ice maker
Gold Plan
Includes 15 systems and appliances
Silver Plan
Covers 9 appliances, includes clothes washer, clothes dryer, kitchen refrigerator, over/range, cooktop, stove, dishwasher, garbage disposal, and garage door opener
Optional Add-Ons
Pay extra as needed for coverage of in ground pool, in ground spa, septic system, sump pump, well pump, stand alone freezer, roof leak, and electronics
Terms of Service
Like most home warranty providers, AFC has certain terms and conditions on units that they will repair or replace. AFC won’t cover any item that is still under warranty from the manufacturer. They also do not cover malfunction due to the following:
- Rust or corrosion
- Mold or mildew
- Misuse or abuse
- Failure to maintain equipment
- Fire, power surges, electrical shorts, water damage, lightning or storms
- Pest damage
Keep in mind that systems and appliances that exceed a certain age will not fall under coverage. Also, AFC has specific coverage limits for each type of system and appliance. Make sure to read your contract thoroughly to understand the fine print before signing up.
Customer Support
AFC offers around the clock support, and you can reach out to their in-house customer service team 24/7. AFC offers a speedy claims process and highly responsive support. If you have any questions, you can give them a call at 866-242-0629.
AFC is a BBB-accredited business with a B-rating. On Trustpilot, AFC received an average 3 out of 5-star rating out of over 20 reviews.
So what do customers have to say about their experience with AFC Home Club? Customers give the home warranty provider mixed reviews. Some love the easy, fast claims process. AFC quickly responds and dispatches a repair technician. Others complain that rates cost too high and issues getting repairs on older units. Customers have also felt that they don’t get enough value for money with their plan.
Home Warranty Pricing
AFC calculates your rate based on the following factors:
- Your home’s square footage
- Coverage plan
- Selected service fee ($75, $100, or $125)
- Any add-on coverage
The cost of your home warranty will vary depending on your selected plan and property. You can also adjust your rate by choosing a higher (or lower) service fee. You can choose a service fee of $75, $100, or $125: the higher the service fee, the lower the cost of the plan. Head to the website to get a free quote before signing up. Once you get your pricing, you lock in your rate for the next five years.
